If you represent a supplier of products or services, we collect your contact data and signature to:
Processing associated with purposes b) is legitimised by your employment or service contract with the supplier you represent and our legitimate interest in contacting them. And processing associated with purpose c) is legitimised by being necessary to fulfil the contract or contracts you have signed with us.
We collect your data in verbal or written form either straight from you or from a third party you represent or of which you are the beneficiary, when you take out a contract for a service or product (for example, an International Driving Permit) for the purpose of managing the said contract.
You are further informed that, in connection with this contractual relationship, we may give you, verbally or in writing, commercial information related to the products or services for which you have taken out contracts.
Processing of these data is legitimised by being necessary to fulfil the contract for services or products in which you are an interested party, and by our legitimate interest in keeping you informed about the products or services you have acquired.
We capture your image through our video surveillance systems in order to assure the security of people, goods and our own premises.
The legitimate basis for the above-mentioned processing is the public interest in public safety, our legitimate interest in the security of our premises and the legitimate interest of third parties wishing to request access to justice in relation to a crime that might be proven by part of a recording.
We process the data in a CV you voluntarily send us to manage our relations with you concerning your candidature for a place of work at ACA, including the process of searching, filtering and storing your CV as a potential candidate, the personnel selection process and the hiring process.
The legitimate basis for the above-mentioned processing is your consent, which you give by sending us your CV, taking pre-contractual steps, and if we do not have a current selection process, or you are not hired and we think you might fit into future selection processes, our legitimate interest in keeping your CV with a view to including it in future processes. You may withdraw your consent or object to our legitimate interest as shown in section 7 of this policy and, if you do so, this will have no effect other than the destruction of your CV (if you withdraw your consent) or the limitation of its storage to the selection process for which you sent us the said CV.
We collect the data you give us through the "Join ACA" form to offer you the services available to members in accordance with the terms and conditions of use.
The legitimate basis for this processing activity is the consent you give by sending us the form to consider your application for membership, and if this is approved, fulfilment of the ACA Club membership contract you also sign when you send us your membership application.
If you give us your consent we will share your contact data with the ACA's insurance broker ACASSE SAU, so that the latter can tell you about the products and services it can offer you as a member of ACA.
We collect your email address when you join ACA, purchase any of our services or subscribe to our commercial communication service (newsletters) to keep you informed about events, novelties, news, advice, competitions and games to take maximum advantage of ACA products and services.
Moreover, we collect your clicks on the contents of these newsletters to profile you for the sole purpose of further personalising the newsletters you receive.
If you give us your name and surnames, either when registering, acquiring or subscribing to newsletters, or through the "update subscription preferences" option to be found at the foot of each newsletter (and which also allows you to delete these optional fields), we will link this profile to your member account in order to advise you better.
If you subscribed through our Website, the legal basis for this processing is fulfilment of the agreement to subscribe to the newsletter, with its terms and conditions, including profiling to personalise its content, and you can undo this at any time by exercising the right described below in this policy, or using the link at the foot of each email. The only consequence of cancelling your subscription is that you will stop receiving the newsletters we were sending you by email, and we will irreversibly anonymise the data that allowed us to personalise them.
If you are receiving the information because you have purchased one or more of our services, the legal basis for this processing is our legitimate interest in keeping you informed about our products and services related to those you have purchased. You may object to this processing at any time, just as in the above case and with the same consequences, by exercising your right as shown below in this policy, or using the link provided for this purpose at the foot of all our emails.
We collect the data you give us through this website or at our offices in order to offer you the service in question.
The legitimate basis for this processing is that it is necessary to fulfil the contract governing the terms and conditions for use of the service you are asking us for.
We may process the data you give us, for example when purchasing or booking products or services, to ask you for your rating of the attention you received.
We may also extract aggregated statistics (i.e. a statistical result that includes no personal information whatever) concerning the interest generated by our marketing campaigns.
The legitimate basis for this processing is our legitimate interest in improving the quality of our services and of the events we organise or promote, as well as our marketing campaigns.
We collect the personal data you give us in your emails, by telephone, in forms of the type "Shall we call you?" or "Would you like more information about ACA SEGURS?", via the contact page or through applications to exercise your rights, to deal with your requests, queries or complaints regarding our services or your rights with regard to your personal data.
The legal basis for this processing is the consent you give when you send us or give us these data, our legal obligation to respond to your rights applications and our legitimate interest in attending to you. Supplying your personal data is therefore voluntary, though if you do not give us them we will be unable to deal with your request, enquiry or claim. You can withdraw your consent whenever you want, though such withdrawal will again make it impossible for us to carry on processing your application, enquiry or claim.
We collect the data you give us through the ACA Master card application form on our Website, or when you ask for it at the Club offices or any branch of CREAND Crèdit Andorrà, in order to:
The processing associated with purposes a) and b) is legitimised by being necessary to fulfil the contract you sign when applying for the card.
The legal basis for processing linked to purposes c), d), e) and f) is our legitimate interest, to which you may object at any time using the link included in electronic communications or by applying to us as we explain in section 8 of this policy.
Furthermore, we collect your card number and a list of the payment transactions you make with it, as well as the establishments linked to each transaction, for the purpose of responding to your requests or complaints related to the use of your card. This processing is legitimised by being necessary to fulfil the payment service contract signed by the concessionary bank, ACA and yourself.
ACA and CREAND Crèdit Andorrà are responsible for the processing of personal data associated with handling the application, with collecting data on payments made with the ACA Master card and with responding to your exercise of your rights regarding the personal data linked to use of the card.
We keep whatever data may be necessary to deal with your - or our - possible claims, on the basis of our legitimate interest in defending ourselves in order to uphold our rights.
We collect and process the data you supply to us in the pertinent entry form, associated with the rules governing the competition or game in question, for the sole purpose of managing your participation in this competition or game.
The legitimate basis for this processing is fulfilment of the participation agreement you sign when sending us the pertinent form duly filled in. Supplying your personal data for this purpose is voluntary, though should you not do so you will be unable to take part in the competition, draw or promotional lottery in question.
If you take part in person in our events or prize-givings, the independent press and our own professionals may record your image and, on the occasions agreed in advance, your voice, in the context of the event or prize-giving.
The legal basis for this processing of your image is our legitimate interest in media coverage of the events we organise or sponsor for the purpose of using the recordings in our promotional materials, including our Website and our social media accounts.
You are not obliged to appear in any recording. If you wish, you have the right to object to our legitimate interest and ask us to withdraw the material in which you are identified. To be able to assess your objection to our legitimate interest, and if appropriate immediately withdraw the images identifying you, we will ask you to state where you have seen them.
We use functional cookies to collect, store, consult and process personal information (linked to you by unique identifiers or IP addresses), from the browser on your device, for the purpose of ensuring the proper functioning of our website.
As these cookies are necessary for the proper functioning of the website, their use does not require you to give explicit consent, and the legitimate basis for using them is our legitimate interest in being able to offer you the services on our website.
You can find out more about these cookies in our cookie policy.
We use analytical or statistical cookies to identify which pages are visited more or less, to analyse which content is of the greatest interest to our visitors and to measure the success or our information campaigns, all with the goal of enhancing the services we offer you through the Website. All these purposes give aggregated results, in which it is not possible to identify the interests of any particular person.
As they are analytical cookies, we will not use them until we have your consent, and refusing or withdrawing this will have no effect other than impeding our purpose of improving the website by analysing aggregate statistics about our users' browsing.
You can find out more about these cookies in our cookie policy.
We download our own and third-party advertising cookies. These files help our advertising partners to infer your interests according to the pages you visit, the content you click on and other actions you take online.
As they are non-essential cookies, we will not use them until we have your consent, and refusing or withdrawing this will have no effect other than that your visit to our website cannot be used to make the advertising you receive more interesting to you.
You can find out more about these cookies in our cookie policy.
Additionally, as an obligation imposed by Google LLC, of which Google Ireland Ltd is a subsidiary, on organisations that, like us, use the Google Analytics and Google Ads tools, you are informed that these two services are operated by Google Inc., domiciled at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and that Google Inc. is the beneficiary of these.
The information generated by the cookies about your use of this website and your preferences in the area of advertising in general are sent to a Google server in the USA and stored there. If you would like to find out more, you can consult the page that describes how Google uses the information from our website and/or the Google privacy policy on the said services.
You are informed that we have activated the IP anonymisation function in the Google service to add additional safeguards to the standard contractual clauses protecting this international transfer of data to the USA. Thus, Google will truncate your IP address before sending it to the USA (process of masking your identity). In exceptional cases only the full IP address is sent to a Google server in the USA and truncated there. Google guarantees that the IP address sent by your browser to Google Analytics will not be processed together with any other data Google possesses.
You can consult the categories of personal data processed by these services at privacy.google.com/businesses/adsservices.
We may use your personal data for other purposes that are not incompatible with those outlined above (such as archive purposes for public interest reasons, scientific or historical research purposes or statistical purposes), providing this is permitted by current data protection regulations, and of course acting in accordance with such regulations and any others that are applicable.